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FREQUENTLY ASKED QUESTIONS

Pre-Sales and Payment Questions

What are the limitations of the demo program?
Do you offer site licenses?
Do you accept payments other than PayPal?
Will the program work on a Mac?
I paid for the program but I never received a registration code.

Software Questions

What do the five social status categories mean?
How does the program determine social status?
How do I copy data into another program such as Excel or Word?
What are the differences between the four plot choices?
What is the "Initialize Plot" button for?
I cannot get the "Help" in the program to open.

Other

I have a question that is not listed here.

CONTACT SUPPORT

For questions not listed here, or to inquire about site licenses, please click here to contact us.

What are the limitations of the demo program?
The demo program will not allow you to copy data or print it. Otherwise, the demo program is fully functional.

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Do you offer site licenses?
Yes, we can accommodate your needs for multiple copies of the program. Please contact us with your information, including the number of copies you are interested in purchasing.

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Do you accept payments other than PayPal?
Yes, you can use our purchase order form to order by mail with check or money order (please do not send cash). At this time, PayPal is our only method for accepting online payments.

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Will the program work on a Mac?
No, our program works only on PCs.

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I paid for the program but I never received a registration code.
Please check your spam or junkmail folder within your email to ensure that the email from us did not end up there. If you do not find it, please contact us and we will re-send the code.

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What do the five social status categories mean?
There are five categories of social status for students:

  • Popular: This student has more positive nominations than average and fewer negative nominations than average.

  • Rejected: This student has as fewer positive nominations than average and more negative nominations than average. Such a student could benefit from intervention.

  • Neglected: This student received no positive or negative nominations. Such a student could benefit from intervention to help become a part of the class social structure.

  • Controversial: This student has more positive and negative nominations than average.

  • Average: This student is one who cannot be fit into the social categories above. (This category is not marked on the chart)

These categories are noted on the Nomination Chart to the left of the student's name. Rejected and neglected students have a bold letter used to note the category.

If a negative question is not used the rejected and controversial categories can not be identified. Rejected students may appear neglected and controversial students may appear popular.

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How does the program determine social status?
The Coi and Dodge (1983) method was utilized for determining children's social status within the classrooms.  Means and standard deviations for the total number of positive nominations and negative nominations are used to begin determining social status:

Child's score - mean
--------------------------------- = z-score
standard deviation


zLM = the z-score for the 'liked most' question.
zLL = the z-score for the 'liked least' question

SOCIAL PREFERENCE (SP).

SP = zLM - zLL

The main idea behind SP (Social Preference) is that the zLM score will obviously be a positive figure if zLM is greater than zLL, while if the zLM is less than zLL, the result will be a negative number.
 
Scores in the middle, that is close to zero (0) indicate average social preference.

SOCIAL IMPACT (SI).

SI = zLM + zLL

SI is whether or not children are liked or disliked by the group as a whole.  Whether or not they are liked or disliked the group is nevertheless responsive to them.  Therefore, both the zLM as well as the zLL scores are an important consideration.

Given these four computations [1) zLM, 2) zLL, 3) SP and 4) SI] one can then apply Boolean Logic to determine the five specific categories of social status:

a) POPULAR = SP gt +1.00 AND zLM gt 0.0 and zll lt 0.0

b) REJECTED = SP lt -1.0 AND zLM lt 0.0 and zLL gt 0.0

c) NEGLECTED = SI lt -1.0 and zLM and zLL = 0.0

d) CONTROVERSIAL = SI > +1.0 and zLM and zLL gt 0.0

e) AVERAGE STATUS = any child whose scores cannot be fit into social categories a through d above.

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How do I copy data into another program such as Excel or Word?
Within the program, simply click on the "Copy Data" or the "Copy Graphic" link in the Menu Bar, located at the top of the sociometrics program. Open your other program, and select "Paste" from the edit menu.

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What are the differences between the four plot choices?
Sociogram of Choices
: Children are indicated by either a square or a circle depending on whether they are a boy or a girl. Arrows indicate which children were selected by each child. The circles and squares may be moved by left mouse clicking and dragging them. The Sociogram of Choices plot is useful for identifying cliques, divisions within a class, popular children, and children who were not selected for that particular survey question.

Negative Sociograms: If a negative question was used, the Negative Sociogram will be available for viewing and/or printing. The Negative Sociogram indicates children picked for the negative questions. When designing seating arrangements, one may use the negative sociogram to avoid sitting a child next to someone who dislikes him/her.

Nomination Chart: The nomination chart is a bar graph which indicates how many times a child was selected for a particular question. If a negative question was used, the nomination chart will also indicate how many times each child was selected for a negative question. Children with a 'p' next to their name are popular. Children with an 'R' next to their name are rejected. Children with an 'N' next to their name are neglected. Children with a 'c' next to their name are controversial. See Social Status for a more detailed description of each type of student.

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What is the "Initialize Plot" button for?
The circles and squares within the plot diagram may be moved by left mouse clicking and dragging them to different positions. Use the Initialize Plot button to return the plot to the initial configuration.

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I cannot get the "Help" in the program to open.
On computers that are running Windows Vista or Windows Server 2008, you may be unable to open Help files that require the Windows Help (WinHlp32.exe) program. Please click here to navigate to Microsoft's support site to resolve this issue.

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I have a question that is not listed here.
Please do not hesitate to contact us with any additional questions you have -- we will respond as soon as we can!

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